processing and shipping
Orders placed through our website may take up to 2 business days to ship. On rare occasions or during crazy busy times, we may experience stock-outs, in which we will notify you, our beloved customer, immediately.
We currently ship all across the United States, Canada, Mexico, Ireland, and the United Kingdom. Want to have our products shipped to a different country? Email us at firstname.lastname@example.org and we’ll try our best to make it happen!
All orders are shipped through UPS and USPS. For more information about their rates, mail and shipping services, visit www.ups.com or www.usps.gov.
If your order is greater than $50.00, the cost of shipping is free! This offer is valid only for shipments in the United States.
Our Return Policy
Bubble Baths & Bath Accessories
Let’s keep this simple. If you’re not happy within 30 days of your bubble bath and/or bath accessory order, reach out to us for a full refund. No questions asked. Just email us at email@example.com, and we’ll take care of the rest. Refunds are applied to the original credit card use originally to place the order.
If you received one of our bubble baths and/or bath accessories products as a gift, refunds will be provided as a store credit.
Goods & Apparel
All of our goods and apparel products are printed on demand – which includes all Men’s Apparel, Women’s Apparel, and Home & Living products. That means all products are unique and produced per order.
Unfortunately, returns or exchanges are not supported if you ordered a wrong size, color, or simply don’t like the product. Once an order has been sent to production, we cannot edit any details or cancel it. If the shipment details are incorrect, or if you ordered the wrong size or color, TOA Waters is not responsible and cannot offer replacements or refunds.
However, we can offer a replacement order, free of charge, if there are any issues with the order, such as manufacturing or printing errors.
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